Paragon Housing Association, through the Gas Safety (Installation and Use) Regulations 1998 has a legal requirement to carry out the servicing of gas appliances we supply in your property on an annual basis.

Here is a quick guide to what to expect if access is being arranged for gas servicing.

Step 1

The McDougall Group will write with a proposed appointment date when the service is due . They will ask you to confirm if you can provide morning or afternoon access or need an alternative date. If the appointment is arranged successfully then the service will go ahead. In most cases only this step is required.

Step 2

If the appointment is not arranged successfully then a reminder will be issued by the McDougall Group.

Step 3

If an appointment is not arranged successfully the details will be passed to Paragon who will then make attempts to contact the tenant for access.

Step 4

If an appointment is not arranged successfully then a 7 Day Warning letter will be issued and forced entry arranged if there is no response.

If forced entry is required then the costs will be recharged to the tenant.

The last thing we want to do is have to break in to any tenant's home to do this so please let us in. If you need any help or assistance regarding your gas servicing appointment then call the office and we'll do our best to help.

 Need Help or Assistance on Gas Servicing - Phone 01324 664966